London Heathrow check in

Air New Zealand check in is located on the departures level of Terminal 2 in Zone D.

Check in for Business Premier, Premium Economy, Elite, Star Gold and Koru customers

Our premium customers have the choice of checking in at a kiosk or a traditional manned check in desk. Our full service counters are located at the back of check in, these are currently at desks D24-D26. Our Business Premier, Elite & Star Alliance Gold cardholders are invited to use the Gold Track security entrance which can be found a short distance from check in.

Check in for Economy customers

Our economy customers are invited to check in using the self-service kiosks which will print your boarding pass and bag tags. After this has been completed make your way to the bag drop desks where we will complete the process and direct you to airport security.