New Zealand domestic check-in
Note: The Air New Zealand Domestic Vaccination policy came into effect on 14 December 2021. All passengers over the age of 12 must show official proof of full vaccination status or a negative COVID-19 test result before checking in on domestic flights.
You have three ways to check in
What time do I need to check in?
We recommend leaving for the airport with plenty of time to spare. With the extra steps to check in at the airport, you may experience queues at check-in or security, or you might be delayed on the way. Remember that these are closing times and they include dropping your bags off if you have them.
You can only check-in to domestic flights online if you have a My Vaccine Pass.
You'll receive an email or app notification 24 hours before your flight's scheduled departure letting you know that you can check in online. Online check-in closes 30 minutes before your flight departs.
You'll be able to scan or upload your My Vaccine Pass QR code during the online check-in process.
When you've completed check-in, we'll email you your boarding passes. When you enter the lounge or board your aircraft, we can scan them from your mobile. All New Zealand airports accept electronic boarding passes.
Check in at the airport
You can use self-serve kiosks if you have a My Vaccine Pass and you're flying from:
- Auckland, Hamilton, Napier, New Plymouth, Palmerston North, Rotorua, Tauranga, Wellington
- Blenheim, Christchurch, Dunedin, Invercargill, Nelson, Queenstown
At the kiosk you will be asked to scan the My Vaccine Pass for each passenger checking in. You can choose your seat and print the boarding passes and bag tags. Attach the labels to your bags and take them to the bag drop.
If you do not have a My Vaccine Pass, you will need to go to the check-in counter to show either your negative COVID-19 test result, or your other official proof of vaccination.
Children under 12 years old can be checked in at the kiosk.