New Zealand domestic check-in

Packed your bags and ready to fly within New Zealand? The next step is checking in - and you can even do it before you leave home.

Note: The Air New Zealand Domestic Vaccination policy came into effect on 14 December 2021. All passengers over the age of 12 must show official proof of full vaccination status or a negative COVID-19 test result before checking in on domestic flights.

You have three ways to check in

What time do I need to check in?

We recommend leaving for the airport with plenty of time to spare. With the extra steps to check in at the airport, you may experience queues at check-in or security, or you might be delayed on the way. Remember that these are closing times and they include dropping your bags off if you have them.  

Check-in checklist

Proof of eligibility to travel - If you don't have a My Vaccine Pass you'll need to check in at the airport. Passengers with a My Vaccine Pass can check-in online, on the app, or at the airport.

Identification - If you're checking in at the airport, you need a valid form of identification to board your flight.

Check in bags - If you're checking in bags, please print out your bag tags at the kiosks when you arrive at the airport. Then take your bags to the bag drop.

Lounge access - Our lounges have the same entry policy as our flights, so we encourage you to check in online to make access easier. 

Select your seat - You can choose your preferred seat when you check in online or on your mobile.

Boarding pass - You can only board your flight with a boarding pass which is issued after you have successfully checked in.

Check in online

You can only check-in to domestic flights online if you have a My Vaccine Pass.

You'll receive an email or app notification 24 hours before your flight's scheduled departure letting you know that you can check in online. Online check-in closes 30 minutes before your flight departs. 

You'll be able to scan or upload your My Vaccine Pass QR code during the online check-in process. 

When you've completed check-in, we'll email you your boarding passes. When you enter the lounge or board your aircraft, we can scan them from your mobile. All New Zealand airports accept electronic boarding passes.

Check-in at Auckland Airport.

Check in at the airport

You can use self-serve kiosks if you have a My Vaccine Pass and you're flying from:

  • Auckland, Hamilton, Napier, New Plymouth, Palmerston North, Rotorua, Tauranga, Wellington
  • Blenheim, Christchurch, Dunedin, Invercargill, Nelson, Queenstown

At the kiosk you will be asked to scan the My Vaccine Pass for each passenger checking in.  You can choose your seat and print the boarding passes and bag tags. Attach the labels to your bags and take them to the bag drop.

If you do not have a My Vaccine Pass, you will need to go to the check-in counter to show either your negative COVID-19 test result, or your other official proof of vaccination

Children under 12 years old can be checked in at the kiosk. 

Frequently asked questions

Check-in

Which vaccination passes or certificates do you accept?

Will I be able to check in online or via the Air NZ mobile app?

Can I check in online or through the app if I'm travelling as a group?

When can I drop off my bag?

What identification documents do I need to check in at the airport?

Why do I have to show identification at check-in for domestic flights?

Prepare for travel

I haven't checked in but need to add a bag, what's the best way to do this?

Will I need to wear a face covering in airports or onboard your aircraft?

Do I need to be vaccinated to access the lounge?