Longhaul international travel
- For travel originating in the US or for travel to the US which is not en route to another country
- For all other long haul international travel including travel to the US en route to another country

Domestic New Zealand travel

Australia, Pacific Islands and Bali international travel

Children and infants' allowance

Connecting travel

Unacceptable items


Longhaul international travel

For travel originating in the US or for travel to the US which is not en route to another country

United States legislation requires that all passengers whose travel starts in the US or who are travelling to the US as their final destination, will have the same carrier’s baggage allowances and charges applied for the entire ticketed journey. The legislation also requires that the first carrier on the ticketed journey as determined by the flight number (i.e. the marketing or code carrier which may be different from the operating carrier) determines the baggage allowance and charges to be applied. This means that even though you may have an Air New Zealand ticket with at least one Air New Zealand flight, the baggage allowances and charges that apply could be those of another carrier.

When the first flight on your ticket has an Air New Zealand flight number (i.e. NZxxx) then in most instances the Air New Zealand baggage allowances will apply to your entire journey. The exception to this is where the longest (i.e. most significant) flight in the first checked portion of your journey does not have an Air New Zealand flight number. In this instance the baggage allowances and charges of the carrier ticketed on the longest sector will apply to your entire journey,

If a carrier other than Air New Zealand is the first carrier on your ticket then that carrier determines the baggage allowances and charges that apply for the entire ticketed journey. That carrier may choose to apply their own baggage allowances and charges or apply those of the “Most Significant Carrier” (MSC).

If you travel in both directions in the same class of travel the same allowance and charges will apply in both directions. An exception to this is if you travel in a different class or fare product in each direction (e.g. business premier and economy or seat and seat+bag), the same carrier’s allowance and charges will still apply, but they may differ as they will be based on the applicable fares and classes of travel purchased.

If your travel comprises more than one ticket, the baggage rules apply to each of those tickets separately, in which case it is very possible that you could have different allowances and excess charges etc for each of those separately ticketed journeys.

Please refer to your electronic ticket which shows your checked baggage allowance and which carrier’s allowances and charges apply.

For all other long haul international travel including travel to the US en route to another country

Baggage allowances and charges may differ between different carriers and throughout your journey depending on if travel is entirely on Air New Zealand flights or a combination of carriers.

When travel is entirely on Air New Zealand ticketed and operated flights, Air New Zealand baggage allowances and charges will apply and any additional charges will be based on your checked in journey on the day of travel.

When travel is on both Air New Zealand and other airlines including Air New Zealand codeshare flights, the baggage allowances and charges applied will be those of the carrier operating the longest sector in the checked in journey; this is known as the "Most Significant Carrier" (MSC).

The following allowances apply when Air New Zealand allowances and charges apply:

Fare Type Standard baggage allowance Star Alliance Gold, Elite/Gold Airpoints & Koru baggage allowance*
Economy 1 piece, max weight 23kg (50 lbs) 2 pieces, max weight 23kg (50 lbs) each
Premium Economy** 2 pieces, max weight 23kg (50 lbs) each 3 pieces, max weight 23kg (50 lbs) each
Business** 3 pieces, max weight 23kg (50 lbs) each 3 pieces, max weight 23kg (50 lbs) each

* The additional piece for Koru members is only available on Air New Zealand operated and ticketed flights.
** This Premium Economy and Business baggage allowance is only available on Air New Zealand operated and ticketed flights.

For more information on these service classes see Longhaul Experience.

  • In addition to other allowances strollers and car seats are permitted free of charge, when travelling with an infant or child.
  • Any piece of baggage that weighs over 23kg but less than 32kg and/or exceeds the total linear dimensions (length + width + height) of 158cm (62”) will be subject to an overweight/oversize charge.
  • Any item over 32kgs (70lbs) will not be accepted as checked baggage and will require repacking.
  • Medical/life equipment as well as a maximum of two wheel chairs are carried free when accompanied by the person who requires them.
  • Separately bagged sports equipment count as one piece. For example a bicycle with a wheel packed separately is considered one piece.
  • Pets are not accepted on Air New Zealand aircraft either in the cabin or when presented for carriage at the airport. All pet travel must be arranged through a pet transporter.

Domestic New Zealand flights

Fare Type
Standard Baggage allowance Star Alliance Gold, Elite/Gold Airpoints & Koru baggage allowance
Smart Saver 1 piece, max weight 23kg (50 lbs) 2 pieces (maximum 23 kg each)
Flexi Plus 2 pieces, max weight 23kg (50 lbs) each 3 pieces (maximum 23 kg each)
  • Any piece of baggage that weighs over 23kg but less than 32kg and/or exceeds the total linear dimensions (length + width + height) of 158cm (62”) will be subject to an overweight/oversize charge.
  • Any item over 32kgs (70lbs) will not be accepted as checked baggage and will require repacking.
  • In addition to other allowances, baby strollers and car seats are permitted free of charge when travelling with an infant or child.
  • Medical/life equipment as well as a maximum of two wheel chairs are carried free when accompanied by the person who requires them.
  • Separately bagged sports equipment counts as one piece. For example a bicycle with a wheel packed separately is considered one piece.
  • If travellers are on a domestic flight as part of an international ticket, then the international checked baggage allowance applies.

Australia, Pacific Islands* and Bali flights

These allowances apply to Air New Zealand and Virgin Australia operated flights booked through Air New Zealand. Air New Zealand flights booked through Virgin Australia are entitled to Virgin Australia’s baggage allowance. For flights operated by other airlines (including codeshare flights with an Air New Zealand flight number), you will need to check your baggage allowance with the other airline.

Fare Type Standard baggage allowance Star Alliance Gold, Elite/Gold Airpoints & Koru baggage allowance**
Economy
1 piece, max weight 23kg (50 lbs)
2 pieces, max weight 23kg (50 lbs) each
Premium Economy
2 pieces, max weight 23kg (50 lbs) each 3 pieces, max weight 23kg (50 lbs) each
Business
3 pieces, max weight 23kg (50 lbs) each 3 pieces, max weight 23kg (50 lbs) each


* Pacific Islands include: Honolulu, Bali, Cook Islands, Fiji, New Caledonia, Niue, Norfolk Island, Samoa, Tahiti, Tonga and Vanuatu.

** The additional piece for Gold/Elite & Koru members is only available on Air New Zealand operated and ticketed flights and NZ7000 flights operated by Virgin Australia. It is not available on DJ8000 flights that are operated by Air New Zealand or on DJ ticketed Tasman and Pacific Island flights operated by Virgin Australia.

  • In addition to other allowances, strollers and car seats are permitted free of charge, when travelling with an infant or child.
  • Any piece of baggage that weighs over 23kg but less than 32kg and/or exceeds the total linear dimensions (length + width + height) of 158cm (62”) will be subject to an overweight/oversize charge.
  • Any item over 32kgs (70lbs) will not be accepted as checked baggage and will require repacking.
  • Medical/life equipment as well as a maximum of two wheel chairs are carried free when accompanied by the person who requires them.
  • Separately bagged sports equipment counts as one piece. For example a bicycle with a wheel packed separately is considered one piece.
  • Each piece of baggage should not exceed total dimensions (length + width + height) of 158cm (62").

Children and infants allowance

Children are entitled to the same baggage allowance as the accompanying passenger, but they are not entitled to any additional allowances linked to the accompanying passengers frequent flyer tier status.

Infants do not receive a checked baggage allowance. Strollers and car seats are permitted free of charge, when travelling with an infant or child. Read more about travelling with an infant.

Connecting travel, i.e. Air New Zealand to Air New Zealand or Air New Zealand to other airlines

  • If you have a connecting flight on the same ticket, your baggage may be through-checked if Air New Zealand has a baggage transfer agreement with the other airline.
  • If you have a connecting flight on a separate ticket, your baggage cannot be through-checked. You will need to collect your baggage and check in for your separately ticketed flight, where the baggage allowance and excess charges of that flight will apply. The only exception to this is that your baggage may be through-checked if you have a domestic Air New Zealand connection that is ticketed separately as an international conjunction fare (i.e. not a stand alone domestic fare). Please contact your booking agent if this requires further clarification.

Please refer to your electronic ticket which shows your checked baggage allowance and which carrier’s allowances and charges apply.

If you are connecting from another airline to an Air New Zealand flight on separate tickets, please contact the other airline to determine if your baggage may be through checked.

Unacceptable items

Air New Zealand advises that the following items should not be included in your checked baggage:

  • Cash or other valuable documents
  • Jewellery, precious metals
  • Any item of a fragile or brittle nature, e.g. glassware
  • Electronics, e.g. computers, cameras, personal electronic devices
  • Samples
  • Any item that has insufficient packaging to withstand the normal circumstances and effects of carriage by air.