Sometimes you need to take a bit more baggage than what’s permitted in your free allowance, that’s why we've introduced (for travel from 27 November 2012) prepaid Extra Bags - the opportunity to purchase extra baggage before you travel and save on the airport excess baggage rates.

Check out this table for an example in GBP showing the difference between purchasing Prepaid Extra Bags and paying excess baggage at the airport.

  1st Prepaid 2nd Prepaid 1st Airport 2nd Airport
All Domestic New Zealand Flights £15 £25 - -
Flights between New Zealand & Australia and the Pacific Islands excluding travel between Perth, Honolulu or Denpasar £30 £50 - -
Flights between New Zealand & Perth, Honolulu or Denpasar £45 £75 - -
Flights between London & Los Angeles
£45 £75 £100 £150
Flights between London & New Zealand destinations, via Los Angeles £75 £95 £100 £150
All non Air New Zealand destinations - - £100 £150

Please note: Prepaid extra bags are not available on itineraries including a partner airline, with the exception of Virgin Australia. Extra bags may still be purchased at the airport.

Purchasing Extra Bags

You can purchase Extra Bags online when making your booking, or by adding them to an existing flight booking. Alternatively, you can call the Contact Centre (service fees may apply) or speak to your travel agent.

Extra Bags are available on selected Air New Zealand and Virgin Australia operated flights providing the fare you have selected includes a baggage allowance. If you have purchased a Seat fare you will first need to upgrade to a Seat + Bag fare before you can purchase Extra Bags. Please note that Extra Bags are not available to purchase for international multistop itineraries booked online.

If booking online with multiple travellers, Extra Bags will be spread across passengers to ensure the most cost effective allocation but you will need to check in together to make sure the extra baggage allowance is recognised.

Overweight, oversize and firearm charges apply in addition to prepaid Extra Bag charges where applicable. These charges can only be paid at the airport.

Airpoints™ and Koru members allowances

If you’re an Airpoints Elite, Gold or Koru member your current free additional baggage allowance still applies to a maximum of 3 checked in bags, so please take this into consideration before purchasing Extra Bags. Visit the Paid Seat Select and Prepaid Extra Bags Summary Table for more information and if you've got a booking but are struggling to fit everything in you can retrieve your booking and add Extra Bags.

Further information

Prepaid Extra Bags FAQs
Extra Bags Terms and Conditions