Excess baggage charges

If you are travelling with extra baggage, or heavy or large items, you may need to pay extra at the airport.
Last updated 29 September 2021

The tables below show all the countries we fly from, and the excess baggage fees you may need to pay when flying from those countries.

If your trip involves another airline, its baggage allowance may apply to your entire journey. Your ticket will show how many bags you can bring. 

Please allow extra check-in time at the airport if you have excess baggage.

These charges apply to any items not already included in:

There are simple ways to save money and time before you get to the airport. See if any of these tips can help you save on excess baggage fees.

Journeys on more than one airline

If you have connecting flights with another airline on the same ticket, your excess baggage fee applies until you collect your bags. If you check in your baggage for another flight, you may have to pay that airline's excess baggage fees as well. Please check the other airline's excess baggage policies, as we can't manage them on your behalf.

The USA and Canada have special rules for excess baggage fees. If your ticketed journey starts or ends in the USA, and you have several check-in points, you'll pay the same excess baggage fee at each airport, regardless of airlines involved in your itinerary.

Latest excess baggage fees 

The excess baggage fees on this page are effective from 29 September 2021. 

Customers with existing bookings will have access to the prices effective at the time of ticket issue. For tickets purchased up to and including 28 September 2021, you can view the former fees here.

Excess baggage fees from the Pacific region

New Zealand

Domestic New Zealand

Extra Bags

NZD $45 per bag

Over 23kg but under 32kg or oversize

NZD $20


To Australia and Pacific Islands, excluding Perth, Honolulu and Bali (Denpasar)

Extra Bags

NZD $90 per bag

Over 23kg but under 32kg or oversize

NZD $40


To Rest of the World

Extra Bags

NZD $150 per bag

Over 23kg but under 32kg or oversize

NZD $60


Australia

To New Zealand and Pacific Islands (except from Perth)

Extra Bags

AUD $85 per bag

Over 23kg but under 32kg or oversize

AUD $40


From Perth to New Zealand

Extra Bags

AUD $140 per bag

Over 23kg but under 32kg or oversize

AUD $55


All other international destinations

Extra Bags

AUD $140 per bag

Over 23kg but under 32kg or oversize

AUD $55


Cook Islands (Rarotonga)

To New Zealand, Australia and Pacific Islands (excluding Perth, Denpasar and Honolulu)

Extra Bags

NZD $90 per bag

Over 23kg but under 32kg or oversize

NZD $40


All other international destinations

Extra Bags

NZD $150 per bag

Over 23kg but under 32kg or oversize

NZD $60


Fiji (Nadi)

To New Zealand, Australia and Pacific Islands (excluding Perth, Denpasar and Honolulu)

Extra Bags

FJD $135 per bag

Over 23kg but under 32kg or oversize

FJD $60


All other international destinations

Extra Bags

FJD $225 per bag

Over 23kg but under 32kg or oversize

FJD $90


New Caledonia (Noumea)

To New Zealand, Australia and Pacific Islands (excluding Perth, Denpasar and Honolulu)

Extra Bags

XPF 6,500 per bag

Over 23kg but under 32kg or oversize

XPF 2,900


All other international destinations

Extra Bags

XPF 10,500 per bag

Over 23kg but under 32kg or oversize

XPF 4,500


Niue

To New Zealand, Australia and Pacific Islands (excluding Perth, Denpasar and Honolulu)

Extra Bags

NZD $90 per bag

Over 23kg but under 32kg or oversize

NZD $40


All other international destinations

Extra Bags

NZD $150 per bag

Over 23kg but under 32kg or oversize

NZD $60


Norfolk Island

Departing from Norfolk Island to Australia and rest of world

Extra Bags

AUD $140 per bag

Over 23kg but under 32kg or oversize

AUD $55


Samoa (Apia)

To New Zealand, Australia and Pacific Islands (excluding Perth, Denpasar and Honolulu)

Extra Bags

WST $160 per bag

Over 23kg but under 32kg or oversize

WST $70


All other international destinations

Extra Bags

WST $270 per bag

Over 23kg but under 32kg or oversize

WST $105


Tahiti (Papeete)

To New Zealand, Australia and Pacific Islands (excluding Perth, Denpasar and Honolulu)

Extra Bags

XPF 6,500 per bag

Over 23kg but under 32kg or oversize

XPF 2,900


All other international destinations

Extra Bags

XPF 10,500 per bag

Over 23kg but under 32kg or oversize

XPF 4,500


Tonga

To New Zealand, Australia and Pacific Islands (excluding Perth, Denpasar and Honolulu)

Extra Bags

TOP 140 per bag

Over 23kg but under 32kg or oversize

TOP 65


All other international destinations

Extra Bags

TOP 230 per bag

Over 23kg but under 32kg or oversize

TOP 95


Excess baggage fees from North America

Canada

Destination

All international destinations from Vancouver

Extra Bags

CAD $135 per bag

Over 23kg but under 32kg or oversize

CAD $55


United States

Destination

All international destinations

Extra Bags

USD $110 per bag

Over 23kg but under 32kg or oversize

USD $40


Excess baggage fees from Asia

Bali (Denpasar)

Destination

All international destinations

Extra Bags

IDR Rp1,500,000 per bag

Over 23kg but under 32kg or oversize

IDR Rp600,000


China

Destination

All international destinations

Extra Bags

CNY ¥700 per bag

Over 23kg but under 32kg or oversize

CNY ¥280


Hong Kong

Destination

All international destinations

Extra Bags

HKD $800 per bag

Over 23kg but under 32kg or oversize

HKD $320


Japan

Destination

All international destinations

Extra Bags

JPY ¥11,500 per bag

Over 23kg but under 32kg or oversize

JPY ¥4,500


Korea

Destination

All international destinations

Extra Bags

KRW ₩123,000 per bag

Over 23kg but under 32kg or oversize

 KRW 50,000


Singapore

Destination

All international destinations

Extra Bags

SGD $140 per bag

Over 23kg but under 32kg or oversize

SGD $55


Taipei

Destination

All international destinations

Extra Bags

TWD $3,000 per bag

Over 23kg but under 32kg or oversize

TWD $1,200