Travel alerts
Air New Zealand Makes Schedule Changes Due To Maintenance Requirements
Air New Zealand has retimed some international flights and made a limited number of cancellations between today and the end of October due to a global issue requiring earlier than expected maintenance on some of the Trent 1000 engines fitted to its 787-9 aircraft.
Air New Zealand is doing all it can to minimise the impact of these unforeseen checks on customers and is also working to secure lease aircraft to help with additional capacity.
Customers impacted by the changes will be contacted directly by Air New Zealand or by the travel agent they booked through.
We anticipate high caller demand for our contact centre over this time and customers are advised to avoid calling unless necessary.
If you have booked other parts of your trip with Air New Zealand more information on how to manage these is available on our Non-air Bookings page
Restrictions on the carriage of powders in cabin baggage
Restrictions on the carriage of powders in cabin baggage are now in place for all international flights from Auckland.
These restrictions will then be implemented for international flights departing Wellington, Christchurch, Queenstown and Dunedin airports from 30 July 2018.
Powder restrictions also apply to flights from London Heathrow and the Cook Islands to Los Angeles.
AVSEC will manage the additional requirements at the main screening points of New Zealand international ports.
What’s changing?
- Inorganic powders including salt, sand and some talcum products will be limited to a collective 350mls in volume or 350g in weight
- There are no restrictions on the carriage of organic powder materials such as baby formula and protein powder
- Other powders exempt from the restrictions include most cosmetics, medical or therapeutic products and cremated remains (ashes)
- There are no restrictions for the carriage of powders in checked baggage
Further information can be found on the New Zealand Aviation Security Service – Information for Travellers website.