Australia Economy Smart Saver fares

Booking changes

Permitted prior to departure

Booking change fee

NZD $100 per person (infants excluded)
Waived if upgraded to Premium Economy or Business Premier on the same flight

Additional fare difference

Payable when the same booking class or fare is not available, travel must be upgraded to the next available fare with payment of the fare differential.

Service fees for making booking changes

Payable (unless changing online)

Booking cancellations

No refund
(Non-refundability/cancellation penalty) waived in case of death of passenger or immediate family member
Note: Full refund of unused tickets in the event of death of the passenger or his/her immediate family member or any person booked to accompany the passenger or the immediate family of any person booked to accompany the passenger. NB immediate family defined by IATA Resolution 012 which states "Immediate Family": spouse, children (including adopted children), parents, brothers, sisters, grandparents, grandchildren, parents-in-law, brothers-in-law, sisters-in-law, sons-in-law, daughters-in-law

No shows

Results in cancellation of sector

Name changes

No

Airpoints & Status Points

Eligible for Airpoints Dollars unless booked in F class or purchased with Airpoints Dollars
Eligible for Status Points unless booked with Airpoints Dollars

Checked bag

Includes one checked bag (excluding infants). Max 23kg

Meals, drinks and inflight entertainment

All provided

Fare Rules

Australia Smart Saver