Island Economy Smart Saver fares
Booking changes
Permitted prior to departure
Booking change fee
$NZ100 per person (infants excluded)
Waived if upgrading to Premium Economy or Business
Additional fare difference
Payable when the same booking class or fare is not available, travel must be upgraded to the next available fare with payment of the fare differential.
Service fees for making booking changes
Payable (unless changing online)
Booking cancellations
No refund
(Non-refundability/cancellation penalty) waived in case of death of passenger or immediate family member
Note: Full refund of unused tickets in the event of death of the passenger or his/her immediate family member or any person booked to accompany the passenger or the immediate family of any person booked to accompany the passenger. NB immediate family defined by IATA Resolution 012 which states "Immediate Family:" spouse, children (including adopted children), parents, brothers, sisters, grandparents, grandchildren, parents-in-law, brothers-in-law, sisters-in-law, sons-in-law, daughters-in-law.
No shows
Results in cancellation of sector
Name changes
No
Airpoints™ & Status Points
Eligible for Airpoints Dollars™ unless booked in N or F class or purchased with Airpoints Dollars
Eligible for Status Points unless booked with Airpoints Dollars
Checked bag
Includes one checked bag (excluding infants). Max 23kg
Meals, drinks and inflight entertainment
All provided
Fare Rules
Island Smart Saver