Flight update 3 1300 UK time Saturday 16th July 2011
Flight Delay NZ2 15th July Auckland to London (via Los Angeles)
Flight NZ2 from Auckland and Los Angeles departing on 15th July arriving in London Heathrow on 16th July is unfortunately delayed.
The aircraft has now left Los Angeles and has a current estimated arrival time at London Heathrow of 2055 16th July UK time.
NZ1 16th July London to Los Angeles and Auckland
As a result of the delayed arrival of the inbound aircraft flight NZ1 from London to Los Angeles and Auckland scheduled to depart at 1615 on 16th July is now currently scheduled to depart on Sunday 17th July at 0630.
This flight is now scheduled to arrive in Los Angeles at 1000 on Sunday 17th July and arrive to Auckland at 1915 on Monday 18th July.
Check in for this flight will now open at 0400 on Sunday 17th July. We would ask that customers where possible do not go to the airport on Saturday if they intend to travel on this flight, but proceed instead to check in from 0400 on Sunday.
For any customers who have a connecting flight with another airline who is scheduled to travel on the delayed flight please proceed on your connecting flight as normal and Air New Zealand representatives will be available on arrival at London Heathrow to provide alternative arrangements.
Flight NZ39 Auckland to Hong Kong and London Arriving 16th July
Flight NZ38 London to Hong Kong and Auckland Departing 16th July
There are no disruptions to these services
Further updates will be provided on this page but please call our UK call centre on 0800 028 4149 if you need any further information.
For passengers from Europe, please call:
Germany 0800 183 0619
Switzerland 0800 55 77 78
Austria 0800 295838
France 0800 907712
Spain 900 993241
Italy 02 43 45 83 90
Netherlands 0800 0221016
Belgium 0800 79 586
Sweden 020 79 29 39
Denmark 800 17 055
Norway 800 110 80
If for any reason you are not able to get in touch with an Air New Zealand representative using the above numbers please contact Air New Zealand in Auckland on +64 9 357 3000 – open 24 hours everyday