Travel alerts
Update on cabin crew bargaining and potential industrial action
Withdrawal of strike action for 8 December
We are pleased to confirm that there will be no strike action on 8 December and flights across all of our network will operate as scheduled.
Strike action for 18 December
We have one remaining notice from E tū for potential strike action on 18 December from our narrowbody jet cabin crew who fly on our domestic jet, Tasman and Pacific services. We are continuing to make progress with discussions and are focused on reaching an agreement that will avoid strike action entirely.
What does this mean for your travel on 18 December?
- Our regional and long haul network will operate as scheduled.
- There is currently no impact to our domestic jet, Tasman or Pacific schedules. Our focus remains on reaching agreements that avoid disruption. If industrial action does go ahead, we will support customers through their journey, which may include:
- Rebooking on an alternative flight
- Meals and refreshments at the airport
- Accommodation and transport if an overnight stay is required
If we do need to adjust our schedule, we will contact any customers whose travel is directly affected. Please ensure your contact details are up to date in your booking or Airpoints account and consider signing up for Travel Alerts at the top of this page.
We understand this creates uncertainty at a busy time of year and appreciate your patience. We will continue to keep you updated as discussions progress.
Disrupt Reimbursement Consideration
If your journey has been disrupted for a controllable reason, e.g. engineering, or crew shortages, and your new itinerary requires you to stay overnight in a place you do not reside, our airport team will be working hard to secure accommodation for you.
Over peak travel periods, availability is extremely limited and you may be required to source your own accommodation.
As a guideline, we recommend $250.00 per room and $90.00 per person, per night for meals. This is a recommended amount only, and all expenses must be reasonable and supported by itemised tax invoice receipts. Please retain all itemised tax invoice receipts, as they are required for reimbursement consideration.
To submit your reimbursement request, please visit here to do so. Alternatively, you can visit here for details on how to submit your claim through our messaging channels.